Terms & Conditions
Welcome to Zeltech Pro Cleaning!
Terms & Conditions
At Zeltech Pro Cleaning, we prioritize the safety and satisfaction of both our clients and our company. Before using our services, we kindly request that you carefully review and agree to the following terms and conditions. By placing an order with us via phone, email, or our website, you acknowledge and accept these terms and conditions. Additionally, by accepting our proposal or quote for cleaning services, you enter into an agreement with us, agreeing to the terms and conditions outlined in this agreement.
Cleaning Services
Zeltech Pro Cleaning specializes in a comprehensive range of cleaning services for hospitality, residential, and commercial properties. Our services include:
Move-in/Move-out Cleaning.
Deep Cleaning
Char Services
Once-off Cleaning
Post-Renovation Cleaning
Window Cleaning
Office Cleaning
Post-Construction Cleaning (After Builders)
Retail Cleaning Solutions
Educational Facility Cleaning
Post-Event Cleaning
Mattress Cleaning
Upholstery and Carpet Cleaning
Rug and Mattress Cleaning
Bird Spike Supply
Bookings
Making a booking with Zeltech Pro Cleaning is quick and convenient. You can book our services in person, by phone call, email, WhatsApp, or directly through our user-friendly website.
Please note that any price quoted by Zeltech Pro Cleaning is based on the information provided by the client. The quote remains valid for 14 (fourteen) days from the date of issuance.
To ensure the smooth execution of our services, we kindly request that all appointments allow Zeltech Pro Cleaning access to the property, as well as running water and electricity. Our team aims to arrive at the designated location approximately 15-30 minutes before the scheduled appointment time.
Payment
To facilitate a hassle-free process, we kindly request that payment be made on the same day as the cleaning service. We offer multiple payment options, including cash and electronic funds transfer (EFT) upon completion of the service.
In the event that the client fails to settle the account promptly after the services have been rendered or within 30 (thirty) days thereafter, Zeltech Pro Cleaning reserves the right to report the client as a default payer to the appropriate credit bureaus, such as Trans Union ITC and Experian. Please note that legal action may be taken in such cases.
Zeltech Pro Cleaning also reserves the right to hold the client liable for any legal costs, including attorney fees, in the event of a breach of any term of this agreement. The client shall also be responsible for all necessary debt collection expenses as per the Debt Collectors Act 114 of 1998.
Cancellation
We understand that plans can change unexpectedly. As such, the client has the right to cancel a scheduled cleaning job up to 24 hours before the agreed starting time.
If the client cancels or changes the date/time less than 24 hours prior to the scheduled appointment time, the client agrees to pay a 50% cancellation fee based on the original quote.
In the event that the client fails to provide unrestricted access to the premises, the client agrees to pay a 50% cancellation fee based on the original quote, in addition to any travel costs incurred by Zeltech Pro Cleaning.
We value our clients’ time and resources, and we kindly request that any changes to the scheduled appointment time be communicated at least 24 hours in advance to avoid inconvenience or additional costs.
The Service
Prior to commencing the cleaning work, the client is required to conduct an inspection together with an employee of Zeltech Pro Cleaning. During this inspection, any broken or damaged items will be documented by our team member.
Familiarize yourself with the terms and conditions that govern the use of the Zeltech Pro Cleaning website. Understand the content disclaimer, intellectual property rights, external links, privacy policy, and the governing law. If you have any inquiries, please reach out to us
Zeltech Pro Cleaning Website Terms and Conditions
Agreement:
By accessing or using the Zeltech Pro Cleaning website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
Use of Website:
a. The content provided on the Zeltech Pro Cleaning website is intended for general information and promotional purposes only. It is subject to change without notice.
b. While we strive to ensure the accuracy and timeliness of the information, we do not guarantee the completeness, accuracy, reliability, or availability of the content. Any reliance you place on such information is strictly at your own risk.
c. Your use of the information or materials on this website is entirely at your own risk. We shall not be liable for any damages or losses incurred. It is your responsibility to ensure that any products, services, or information obtained through this website meet your specific requirements.
Intellectual Property:
a. All content, design, graphics, and materials on the Zeltech Pro Cleaning website are owned or licensed by us and protected by intellectual property laws.
b. Reproduction, distribution, or unauthorized use of the materials on this website is strictly prohibited, except for personal and non-commercial purposes, with proper acknowledgment of the source.
c. All trademarks reproduced on this website, which are not the property of or licensed to Zeltech Pro Cleaning, are acknowledged on the website.
External Links:
a. Our website may contain links to third-party websites for your convenience and information. These links do not signify our endorsement of the linked website(s). We have no control over the content, availability, or privacy practices of these external sites.
b. Visiting any external links from our website is done at your own risk. We are not responsible for any damages or losses incurred from visiting such links.
Privacy Policy:
a. We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to Terms & Conditions:
a. We reserve the right to revise these Terms and Conditions at any time without prior notice. The updated version will be posted on this page, with the date of the latest revision indicated at the top.
b. By continuing to use our website after any modifications, you accept and agree to the revised Terms and Conditions.
Governing Law:
a. These Terms and Conditions are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in South Africa.
For any questions or concerns regarding these Terms and Conditions, please contact us at accounts@zeltechpro.com.
(Note: The provided output adheres to the guidelines and is in the form of a legal draft or agreement, while also maintaining a professional and organized manner within the specified word limit.)